Wristbands will begin shipping approximately two weeks prior to the festival.
If you never received your wristbands, you can head to the box office once you arrive at the festival and we will be able to provide a replacement for you! Please bring your order number from Front Gate Tickets along with your government-issued ID.
Please note: we are only able to assist you if you purchased your wristband directly from our website, Front Gate Tickets, or the Ticketmaster Verified Ticket Exchange.
Box Office Information:
The Auditorium Shores box office is located at the entrance of the festival, directly across from the Long Center.
The box office will be located next to the main entrance. Box Office Hours are:
- The box office will no longer be open on Friday.
- Saturday, Nov 5: 12 pm – 5 pm
- Sunday, Nov 6: 12 pm – 5 pm
Rock Your Taco box office hours are Saturday Nov 5: 6 pm – 8:30 pm. The Rock Your Taco box office is located at the entrance of Rock Your Taco. Follow signs guiding you west of the main entrance for the Rock Your Taco entrance and box office.
Pro Tip: You’ll need both your ticket and ID to access the festival, so don’t leave home without them.