How do I find my ticket in the Ticketmaster app? Updated October 26, 2023 17:45 Download the Ticketmaster app from the App Store or Google Play. Sign into your Ticketmaster account, then tap on “My Events” to locate your order Tap your orders to view your tickets. At entry, show your phone to get scanned and you’re in! Related articles Ticket Policy Help - I never received my ticket What are the dates & hours of AF&W? Is there a current map of the festival grounds? How do I contact the festival?